Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the RegSafe website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Company Information

3. Services Description

RegSafe provides professional compliance services including:

• Website compliance audits and risk assessments
• UK Online Safety Act compliance implementation
• GDPR and data protection compliance services
• Content moderation system integration
• Regulatory documentation and training
• Ongoing compliance monitoring and support

4. Website Usage Terms

Permitted Use

You may use our website for:

• Learning about our compliance services
• Taking compliance risk assessments
• Contacting us for professional services
• Accessing educational content and resources

Prohibited Activities

You must not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Upload malicious code, viruses, or harmful content
• Scrape, copy, or republish our content without permission
• Use automated systems to overload our servers
• Impersonate RegSafe or misrepresent your relationship with us

5. Service Terms and Engagement

Service Agreements

Professional services are provided under separate service agreements that will specify:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Specific terms and conditions for the engagement

Client Responsibilities

As our client, you agree to:

• Provide accurate and complete information
• Grant necessary access to systems and data
• Cooperate with our compliance recommendations
• Pay fees according to agreed terms
• Maintain confidentiality of sensitive information

Our Responsibilities

We commit to:

• Deliver services with professional skill and care
• Maintain confidentiality of client information
• Provide services in accordance with agreed specifications
• Comply with relevant professional standards

6. Payment Terms

• Fees are quoted exclusive of VAT unless stated otherwise
• Payment terms are typically 30 days from invoice date
• Late payment may incur interest charges at 8% above Bank of England base rate
• We reserve the right to suspend services for overdue payments
• Refunds are provided in accordance with our separate Refund Policy

7. Intellectual Property

Our IP Rights

All content on this website, including text, graphics, logos, software, and methodologies, is owned by RegSafe and protected by UK and international copyright laws.

Client IP Rights

You retain ownership of your business data and content. We may use anonymized data for research and service improvement purposes.

Deliverables

Reports, assessments, and implementation documentation created for you become your property upon full payment, subject to our retained rights in underlying methodologies.

8. Liability and Disclaimers

Service Limitations

Liability Exclusions

To the fullest extent permitted by law, we exclude liability for:

• Indirect, consequential, or special damages
• Loss of profits, revenue, or business opportunities
• Regulatory fines or penalties (except where due to our negligence)
• Changes in law after service completion

Liability Cap

Our total liability to you for any claim shall not exceed the total fees paid to us in the 12 months preceding the claim, or £50,000, whichever is lower.

9. Data Protection and Privacy

Your personal data is processed in accordance with ourPrivacy Policyand UK data protection laws. For service delivery, we act as either data controller or processor depending on the specific circumstances.

10. Termination

Website Access

We may suspend or terminate your access to our website immediately if you breach these Terms.

Service Agreements

Professional service engagements may be terminated by either party with appropriate notice as specified in the relevant service agreement.

Effect of Termination

Upon termination, you must cease using our services and return any confidential materials. Accrued rights and obligations survive termination.

11. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, cyber attacks, government restrictions, or pandemics.

12. Dispute Resolution

Governing Law

These Terms are governed by English law and subject to the exclusive jurisdiction of the English courts.

Alternative Dispute Resolution

Before initiating court proceedings, we encourage resolution through direct negotiation or mediation. For consumer disputes, you may access the Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or website notice at least 30 days before taking effect. Continued use of our services after changes constitutes acceptance.

14. Severability

If any provision of these Terms is found to be unenforceable, the remainder shall remain in full force and effect. Unenforceable provisions shall be modified to achieve the intended purpose to the greatest extent possible.

15. Contact Information