Cookie Policy
Last updated: 08/08/2025
1. Introduction
This Cookie Policy explains how RegSafe ("we", "us", "our") uses cookies and similar technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.
Quick Summary
We use cookies to enhance your experience, analyse website performance, and provide personalised content. You can control cookie settings through our consent banner or your browser settings.
2. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
Types of Cookies
Session Cookies
Temporary cookies that expire when you close your browser
Persistent Cookies
Remain on your device for a set period or until deleted
First-Party Cookies
Set directly by our website
Third-Party Cookies
Set by external services we use
3. How We Use Cookies
Necessary Cookies
Always Active: These cookies are essential for the website to function properly.
| Cookie Name | Purpose | Duration |
|---|---|---|
| cookie-consent | Stores your cookie preferences | 12 months |
| PHPSESSID | Maintains session state | Session |
| csrf_token | Security protection | Session |
Analytics Cookies
Requires Consent: Help us understand how visitors interact with our website.
| Service | Cookie Names | Purpose | Duration |
|---|---|---|---|
| Google Analytics | _ga, _ga_*, _gid | Website usage analytics | 2 years / 24 hours |
| Hotjar | _hjSessionUser_*, _hjSession_* | User behaviour analysis | 1 year / 30 minutes |
Marketing Cookies
Requires Consent: Used to deliver personalized advertisements and track marketing effectiveness.
| Service | Cookie Names | Purpose | Duration |
|---|---|---|---|
| Google Ads | _gcl_au, _gac_* | Conversion tracking | 90 days |
| li_sugr, lidc | Professional advertising | 3 months / 1 day | |
| Facebook Pixel | _fbp, _fbc | Social media advertising | 90 days |
Preference Cookies
Requires Consent: Remember your settings and preferences for a personalized experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language_preference | Remember language choice | 6 months |
| accessibility_settings | Store accessibility preferences | 12 months |
| theme_preference | Remember display preferences | 6 months |
4. Third-Party Services
We use various third-party services that may set their own cookies. These services have their own privacy policies and cookie practices:
Google Analytics & Google Ads
Website analytics and advertising services
Privacy Policy: policies.google.com/privacy
Hotjar
User behaviour analytics and feedback collection
Privacy Policy: hotjar.com/legal/policies/privacy
Facebook/Meta Pixel
Social media advertising and analytics
Privacy Policy: facebook.com/privacy/policy
5. Your Cookie Choices
Managing Consent
You can control cookies in several ways:
Cookie Consent Banner
When you first visit our site, you can choose which cookies to accept. You can change your preferences at any time by clicking the cookie settings link in our footer.
Browser Settings
You can configure your browser to block or delete cookies:
- • Chrome: Settings > Privacy and security > Cookies
- • Firefox: Preferences > Privacy & Security
- • Safari: Preferences > Privacy
- • Edge: Settings > Cookies and site permissions
Opt-out Tools
Some advertising networks provide opt-out tools:
- • Google Ads: adssettings.google.com
- • Your Online Choices: youronlinechoices.com
- • Network Advertising Initiative: optout.networkadvertising.org
Important Notice
Blocking certain cookies may impact your experience on our website. Necessary cookies cannot be disabled as they are essential for the site to function properly.
6. Legal Basis
Our use of cookies is based on:
- Necessary cookies: Legitimate interest in providing a functional website
- Analytics cookies: Your explicit consent via our cookie banner
- Marketing cookies: Your explicit consent via our cookie banner
- Preference cookies: Your explicit consent via our cookie banner
7. Data Protection
Cookie data is processed in accordance with ourPrivacy Policyand UK GDPR requirements. We implement appropriate security measures to protect cookie data and ensure it is only used for the stated purposes.
International Transfers
Some third-party services may transfer data outside the UK/EEA. We ensure appropriate safeguards are in place, including adequacy decisions and Standard Contractual Clauses.
8. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal data from children through cookies. If you believe a child has provided us with personal data, please contact us immediately.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through our website or by email.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@regsafe.co.uk
Phone: 0800 REG SAFE
Post: RegSafe (BLOKCHAINR LIMITED), 7 Maple Road, ME2 2HZ
Data Protection Officer: privacy@regsafe.co.uk